[HarveyGlass]

“If a player spoke to a school or did public service, we don’t have a record of it,’’ said the source. “If he broke a rule or missed class, we don’t have a record of that, either. We don’t have anything. All the good things these kids have done over the years, there’s nothing — not a picture of somebody speaking to a class, nothing.

...the absence of all of the players’ personal files, which included, among other things, contact information, scholarship money awarded, class attendance records and records on personal conduct and community service...

I guess computers haven't made it to West Virginia yet. That's too bad because they would really help in a situation like this.